CONTACT US 800 843 7637
Gravograph support service and applications

Equipment Support

Do you have engraving questions, problems or concerns? Call Gravograph's phone Tech Support Services (800) 843-7637 or email at This quick and easy solution source is fully staffed 5 days a week during regular business hours.

We are here to help!

Do you have questions, problems or concerns? Call Gravograph Support Services. This quick and easy source is fully staffed 5 days a week from 8:30 am - 6:30 pm EST. By calling 1-800-634-6335, you have more than 90 years of experience in servicing engraving equipment, software, and applications. Please see below for more help!


Customer Support  in USA and Canada

(From outside the 
USA: + 1-770-623-0331) 
Toll-Free Fax: 
(From outside the 
USA: + 1-770-623 -0331)

Technical Support & Training 
Monday through Friday 8:30 AM to 6:30 PM Eastern Time
Email Tech Support 
(From outside the USA: + 1-770-623-0331) 

Make sure you have your new machine registered with our warranty department

Contact Warranty Department Today

Frequently Asked Questions

Got a question? Check here first!

Laser Presets

The following information is provided on the  basis of engraving parameters  on  Gravograph laserable materials . They are indicative values ​​That can be subject to exchange rates, That are recommended by professional engravers  and That-have-been tested and verified for  LS100  &  LS100EX  35W .

Laser Guide

Custom manufacturing

Field Engineers Service Call

Your factory trained Field Engineer will be in touch with you to set up a service call. For that same day, you will receive a call back by 5:00 pm. For all requests received after noon, you will receive a call by noon the following day to your appointment.

Manufacturing service on request

Save valuable time by production. Gravograph with the production of your engraving materials. We manufacture based on your needs: badges, keyrings, pet name tags, ornamental plates, electrical labels, industry panels, nameplates, and safety labels. 

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Equipment Support

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